Shipped From:
          Uptown MarketPlace DBA UMP Designs
          100 East Main
          Weatherford, OK  73096

Tracking:
  If tracking is available you will be e-mailed with the information.

Backorders:
  We will notify by e-mail if items you ordered are not available and when they will be available.  Then you can choose by reply e-mail to accept the backorder or cancel the backorder

Claims:
  Goods should be examined immediately upon receipt.  If  shipping carton is torn or damaged report such damage to the carrier and keep the original boxes for examination.  UMP Designs is not responsible for damages caused by improper handling due to shipping.  If there is a shortage or initial failure of goods, please make such reports to UMP Designs within 48 business hours of receipt.  No exceptions will be made.  E-mail: uptown2238@sbcglobal.net ask for UMP Designs claims department or call 580-772-2238.

Returns:
   There will be no returns accepted without proper authorization from UMP Designs.  All claims for returns must be made within ten days of receipt of shipment and with proper authorization.  E-mail: uptown2238@sbcglobal.net  ask for UMP Designs claims department or call 580-772-2238.

Continental U.S. shipping ONLY. We are currently not shipping to any foreign countries. Call 888-772-2238 or fax inquiry to 580-772-0577, on large foreign deliveries and availability.